Term and Conditions

Term and Condition


MEMBERSHIP

  • Membership program is free for all customers and is intended for personal use only.
  • ECLIPSE LOYALTY Membership program is an exclusive membership program created by ECLIPSE, to provide exceptional service to every Eclipse customer.
  • Customers can register for membership through ECLIPSE LOYALTY Apps on iOs / Android devices.
  • Customers are required to provide valid information and correct personal information when registration.
  • Customers will need to activate membership by verifying the phone number registered via OTP.
  • Fraudulent activities or illegal / prohibited activities may result in the termination of the member's membership program.
  • Customer is personally responsible for maintaining the confidentiality of the account and password of the ECLIPSE LOYALTY Application. ECLIPSE will not be responsible for any losses or problems arising from misuse of the account.
  • By registering on ECLIPSE LOYALTY membership program application, each member is deemed to agree and allow, is bound by the terms and conditions that apply to membership in the Eclipse membership program.
  • Eclipse reserves the right to clarify member's ID, terminate, discontinue or cancel the ECLIPSE LOYALTY, Membership program at anytime and its sole discretion without prior notice
  • Eclipse maintains the right to amend, change or substitute the term & condition related to loyalty program Membership from time to time without prior notice


ECLIPSE LOYALTY TIER & BENEFITS

  • Points earned by each member are calculated based on the total transactions (before tax & services) that occur at Eclipse using ECLIPSE LOYALTY Account.
  • Points that are given as a reward from Eclipse are limited to redeem rewards only.
  • Points have a validity period of 1 year from the month of transactions made by the member (at the end of the month). Points will be automatically forfeited if they are not used / functional for the next 1 year after the transaction month.


ECLIPSE LOYALTY TIER & BENEFITS

  • Membership Level status increase in the ECLIPSE LOYALTY membership program is based on spending qualifications and total visits.
  • ECLIPSE LOYALTY Membership Program has 4 tiers. The four tiers are described as follows :


1. LUNAR

All customers who have successfully registered as a new member will get the Lunar Tier.


2. SOLAR

To reach the Solar tier, you have to make a min. spending of 50 million and7 times visit in one year. Once you reach the min. spending and min visit, your membership tier will automatically be upgraded by the system.


3. ECLIPSE

To reach the Eclipse tier, you have to make a min. spending of 150 million and15 times visit in one year. Once you reach the min. spending and min visit, your membership tier will automatically be upgraded by the system.


4. SUPERNOVA

To reach the Supernova tier, you have to make a min. spending of 500 million and30 times visit in one year. Once you reach the min. spending and min visit, your membership tier will automatically be upgraded by the system.


  • Privileges and benefits will be activated immediately upon successful registration.
  • Each tier status owned by a member has a validity period of 1 year until the end of the next membership period.
  • There will be a Tier Review every January 1st each year. All Solar & Eclipse members that are not able to maintain their tier min. spending will be downgraded one tier.
  • Privileges and benefits will be activated immediately upon successful registration.
  • All tiers Total spending will be reset every January 1st of each year.
  • Every benefit and service that has been provided for each tier in the ECLIPSE LOYALTY Membership Program has been determined by the Eclipse as appropriate and cannot be contested.
  • Eclipse reserves the right to change or modify membership benefits at any time without prior notice.